CSR/Dispatcher job at PatchitUP of West Houston Fulshear, TX, US

Job Description

Welcome to PatchitUP! At PatchitUP Drywall, we pride ourselves on our positive culture, dedication to being the BEST, and desire for expansion. We're looking for a motivated and dynamic individual to join our team as a B.E.S.T. Representative, commonly referred to as a CSR and Dispatcher. Responsibilities

Use ServiceTitan software to manage schedules and dispatch technicians.
Communicate effectively with customers, technicians, and management.
Handle customer calls for scheduling, rescheduling, and job coordination.
Manage time-keeping for technicians, technicians jobs, and maintain an above-average booking rate.
Follow up on unsold estimates and completed work, soliciting reviews for technician performance.
Monitor lead quality. Request lead credits when necessary.
Ensure rapid response to leads within 5 minutes.
Work hours: 7:30 am to 4:00 pm (occasionally until 5:00 pm), Monday to Friday, with some Saturdays as needed.
Initially in-office, with potential for remote work once proficient in systems and operations.

Requirements

Preferred experience with ServiceTitan software.
Excellent phone and communication skills.
Strong multi-tasking abilities.
Experience in scheduling and dispatching for a home service company is preferred.
Fluent in English; Spanish is a plus.
Self-starter, motivated, and a doer.

Why PatchitUP Drywall? Join a team that values your contribution, offers opportunities for growth, and fosters a collaborative work environment. If you're looking to be part of a dynamic and expanding company, apply now.

Job Tags

Full time, Work at office, Monday to Friday,

Similar Jobs

VDart Inc

JDE Project Manager Job at VDart Inc

Title: JDE Project Manager Duration: 9 months (likely to extend) Location: Hybrid in Chicago (2x per week) Skills: Order To Cash & Procure to Pay Implementation experience is a must and ideally JDE We are seeking an experienced JD Edwards (JDE)...

Department of Consumer Affairs

Investigator Job at Department of Consumer Affairs

...process can take many forms, including an interview or exam, depending on the job. Position is located in the Health Quality Investigation Unit (HQIU) Cerritos Field Office. This recruitment is until filled and applications will be reviewed on a monthly basis. The cutoff...

Vanderbilt University Medical Center

RN, Wound Care, Days PRN, Tullahoma Job at Vanderbilt University Medical Center

...operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day... ...in patient care, education, and research.**Organization:**Wound Care**Job Summary:**Responsible for planning, organizing, and...