Job Description

DIRECTOR OF OPERATIONS – OSP PROJECT MANAGEMENT

Department: Operations

Reports To: VP, Operations

 

WHY JOIN VERO?

• Make an impact: Help bring essential services to close the digital divide
• Growth opportunities: Be part of a fast-growing company with room to advance
• Work-life balance: Enjoy a fully remote position with competitive pay and benefits
• Collaborative culture: Join a passionate, mission-driven team that values innovation and teamwork

Help us build a more connected future! Learn more in the About Vero section at the bottom of this posting.

POSITION SUMMARY

This position is responsible for overall project management (schedule and budget) for multiple large construction projects across multiple states.  Candidates should have hands-on experience building out dense (250+ node) metro networks and/or long haul (>100 mile) fiber networks including management of complex federal, state, and local regulatory requirements.  Includes management and hiring of OSP project managers, construction managers and inspectors.  Also includes direct oversight of environmental, OSP engineering/construction firms, project reporting (internally and to customers) and rapid resolution of project roadblocks. 

RESPONSIBILITIES

• Recruiting, oversight and management of outside plant project managers, construction managers, inspectors and project coordinators.
• Identification, bid management & negotiation with environmental, OSP engineering, and OSP construction firms.
• Tactical large project management, including establishing project schedules, running regular project calls and performing support project functions as needed.
• Providing build cost estimates or validations for sales team.
• Managing service delivery functions, including providing regular customer updates (written and/or oral), coordinating site access, and close out package preparation.
• Documenting splicing requirements and maintaining fiber engineering documentation.
• Ensuring the maintenance of up-to-date network maps in Vero’s proprietary geospatial project management platform, including in-flight design changes and final as-built routes.

CORE COMPETENCIES

There are several competencies required to be successful in this position. The following are some of the most important and definitions of each are included at the end of this job posting: Customer-focused, Analytical, Communication, Project Management, Leadership

REQUIRED QUALIFICATIONS

• 10+ years’ experience in project management
• Highly developed written and verbal communications skills for detailed customer interactions and executive reporting
• Thorough understanding of utility engineering, permitting and construction process
• Ability to develop detailed project schedules and manage work activities to ensure timely completion
• Development, management, and demonstrated command and control of large capital budgets
• Strong planning skills, including ability to anticipate and mitigate project risks
• Thorough understanding of fiber network cost structure and ability to identify and achieve costs savings
• Understanding of fiber engineering and documentation standards and principles
• Strong background in Google Suite (Sheets, etc.), Google Maps, Google Earth

PREFERRED QUALIFICATIONS

• BS degree preferred
• GIS mapping and data manipulation experience preferred

JOB DETAILS AND PHYSICAL REQUIREMENTS

• This role requires occasional travel up to 10% of the time for activities such as out-of-town meetings, training, or outreach activities.
• Must be authorized to work in the United States.
• This is a management position.
• This is an Exempt position.
• This is a Full-Time position.
• This is a Remote position within the United States
• The schedule for this position is Monday through Friday with occasional weekend availability as needed to fulfill the core duties of the role.
• This position requires the ability to sit and work at a desk for extended periods of time, using a computer and other office equipment.
• This position requires the ability to perform fine motor tasks, such as typing or using a mouse, for extended period of time.

COMPENSATION AND BENEFITS

• Base pay is paid at an annual salary rate. The range for this position is $120,000 to $140,000 depending on experience.
• Annual bonus target of 10% based on the Company's bonus policy.
• Paid life insurance, short-term disability insurance, medical plans, PTO, holidays.
• Dental and vision options.
• 401(k) with match.

ABOUT VERO

Vero was formed to fill a need in unserviceable and underserved communities where access to affordable, reliable broadband simply does not exist. Our goal is to bring the highest quality fiber optic-based broadband services to these communities. In addition, Vero strives to enhance communities by becoming an active partner in these communities by adding jobs, supporting local causes, and helping improve the connectivity of schools and rural healthcare as well.

NOTICES

Vero participates in E-Verify. Vero will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s Form I-9 to confirm work authorization. For more information about E-Verify, please visit: 

This position requires the ability to pass a standard background check upon offer of position.

At least 2 professional references are required.

CORE COMPETENCY DEFINITIONS

• Customer-focused - Customer-focused employees perceive the practical and emotional needs of customers. They listen to customer feedback and promote the company in a way that meets customer expectations.

You’ll know someone is customer-focused if they’re able to use active listening to shape narratives around customer requirements. Advanced employees study customer behavior patterns and develop a detailed knowledge of the organization’s audience.

• Analytical -   Being analytical means being able to process large amounts of information efficiently. The best decisions derive from considered judgment based on sound analysis. Strong analysts can translate that raw data into action and ideas. They possess the ability to identify patterns, apply appropriate metrics, and use analysis to improve working practices.
• Communication - Communication as a core competency ensures someone can provide accurate and understandable information to others. Effective communication is the process of exchanging ideas, thoughts, opinions, knowledge, and data so that the message is received and understood with clarity and purpose. When and individual communicates effectively, both the sender and receiver feel satisfied. Communication occurs in many forms, including verbal and non-verbal, written, visual, and listening. 

All employees should be able to explain simple information clearly. Advanced communicators are able to build relationships across the organization, practice active listening (giving their full attention in a communication exchange), and ensure their messaging is clear, correct, complete, concise, and compassionate.

• Project Management - Employees with a competency in project management are able to develop project plans, coordinate projects, communicate changes and progress, completes project on time and budget, and generally manage project team activities.
• Leadership - Employees with leadership as one of their distinctive competencies have the confidence and skills to guide colleagues, enabling and encouraging others to develop their skills while meeting organizational objectives. They exhibit confidence in themselves and others while inspiring and motivating others to perform. Leaders are also able to effectively influence others, provide recognition, and accept constructive feedback. Leaders do not necessarily have employees who report into them.

Leaders support and guide fellow team members. More advanced leadership demonstrates the ability to cultivate skills and build team capacity, while higher-level leaders are trusted mentors for recruits. They usually set the tone and direction of departments or companies.

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