IT Help Desk Specialist Job at Confluent Health, Louisville, KY

VHBxQXlOcC83ekRqdFF2RGxOOGhqNzBwTEE9PQ==
  • Confluent Health
  • Louisville, KY

Job Description

Overview:

At Confluent Health, we are looking for a customer service oriented Help Desk Specialist to provide technical support to users in an efficient and accurate manner. You will be considered as the organization's front liner and you will solve technical problems and provide support for all assigned areas. The goal is to make sure that customer value is maintained to the standards set forth by the company.

Benefits: 

  • Competitive pay
  • amazing health, dental, and vision insurance
  • 401(k) company matching
  • PTO
  • much more
Responsibilities:

This is a in person position based in Louisville, KY

 

Starting pay $21 per hour

  • Provide first level contact and convey resolutions to customer issues by phone, email, and/or chat.
  • Audit and troubleshoot account issues via Active Directory, Office 365, and Single Sign On services.
  • Track, route, and redirect problems to correct resources.
  • Walk customers through the problem-solving process using remote tools.
  • Contribute to Help Desk documentation through updates and suggestions
Qualifications:

Proficiency in:

  • Printers, Scanners, and Scan to Email setups
  • Basic Network Troubleshooting
  • Windows 10 configuration, settings, and repair
  • Overall general IT knowledge to help users solve IT problems.
  • Strong client-facing communication skills

Job Tags

Hourly pay, Full time, Work at office, Remote work,

Similar Jobs

IK Hofmann

Lounge Attendant/Fine Dinning Server Job at IK Hofmann

 ...I.K. Hofmann is currently recruiting for a Lounge Attendant for the JFK, NY Airport. This position requires a self-motivated and reliable candidate that is able to work in a professional environment. Building upon our 35-year history in which we have placed hundreds... 

Bloomfield Wax and Skin Care Center

Salon Shampoo Assistant Job at Bloomfield Wax and Skin Care Center

About the Job: Ultimate Visons Hair Salon is looking for an ambitious hair salon assistant. Work in a fast-paced salon with talented hairstylists. Qualifications include: Must have a Cosmetology license. Salon experience is a plus. Knowledge of Shampooing...

American Driver

Experienced Class A Team Truck Drivers Wanted Job at American Driver

$2,800+ per driver, every week long runs, real miles Established CDL-A truck driving teams can maximize their earnings with high-mileage OTR runs! Experienced teams enjoy top pay, enhanced benefits, and the opportunity to earn $115,000-$125,000 annually per driver... 

American Income Life

Fully Remote Life & Health Coaching Agent Job at American Income Life

Why Join Us?Requirements / Responsibilities / Rewards At AO, culture and success go hand in hand. We celebrate our top leaders and producers with incredible incentives, and everyone has the opportunity to be rewarded for their hard work: World-Class Contests: Win...

Research

Director - Genetic Toxicology Expert Job at Research

 ...successfully market innovative products to prevent and cure diseases, ease suffering, and enhance the quality of life. As a Genetic Toxicology expert at Novartis, you will play a key role in supporting non-clinical safety assessment throughout drug discovery and...