This is a remote position.
Company Overview:
Join our team where we believe that travel is not just about the destination, but the experiences along the way. As a leading provider of personalized travel services, we're passionate about helping our clients create unforgettable memories. With a focus on flexibility and work-life balance, we're seeking an Online Travel Concierge to join us in making travel dreams a reality, all from the comfort of your own home.
Position Overview:
Are you a travel enthusiast looking for a part or full opportunity to share your passion with others? Do you have a knack for planning and organizing memorable trips? If so, we want you on our winning travel team! In this role, you'll assist clients in planning their perfect getaways, offering expert advice and personalized recommendations while enjoying the convenience of working remotely on your own schedule.
Responsibilities:
Engage with clients via phone, email, and chat to understand their travel preferences and budget.
Research destinations, accommodations, and activities to create customized travel itineraries tailored to each client's needs.
Coordinate bookings for flights, hotels, rental cars, and other travel services using our online reservation system.
Provide friendly and efficient customer service, addressing inquiries, concerns, and special requests in a timely manner.
Stay informed about travel regulations, health and safety guidelines, and destination updates to ensure a smooth travel experience for clients.
Build and maintain positive relationships with clients to encourage repeat business and referrals.
Requirements:
Passion for travel and a desire to help others discover new destinations and experiences.
Excellent communication and customer service skills, with a friendly and approachable demeanor.
Strong attention to detail and organizational skills to manage bookings and itineraries effectively.
Basic computer skills and proficiency in using email, internet browsers, and Microsoft Office or similar software.
Ability to work independently and follow instructions while adhering to company policies and procedures.
Availability to work flexible hours, including evenings and weekends, to accommodate client needs.
MUST BE A Us CITIZEN AND BE 18 YRS OR OLDER AND SPEAK ENGLISH FLUENTLY,
Benefits:
Unlimited training including online, in person and one-on-one training
Flexible schedule with the ability to work from home on your own time.
Errors and Ommission Insurance
Opportunities for managerial development and training in the travel industry.
Access to monthly bonuses
Free Cruise from 7-30 days on Princess Cruise line (just pay taxes and fees)
Travel perks and discounts on personal and professional travel bookings.
Supportive team environment with ongoing guidance and mentorship.
Access to industry wide certifications and FAM trips
Join Us:
If you're passionate about travel and enjoy helping others plan their dream vacations, we'd love to have you on our team. Apply now to start your journey with us and make a difference in the lives of travelers around the world!
This general submission posting is an opportunity to submit your resume for future consideration only; not for an existing opening. We anticipate this role may be open in the near future. If you wish to be considered for this potential opportunity, please submit your resume...
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