Job Description

Job description:

Position Summary
Productivity Architecture and Engineering is looking for a Senior Architect to join our expanding team.


The candidate must be a self-motivated individual with experience in Artificial Intelligence with modern productivity systems. Experience should include Microsoft Copilot for M365, AI modeling, Microsoft Copilot Studio and cloud security/compliance controls to ensure best practices across services. The candidate will guide design discussions/decisions based on business and technology requirements, provide architecture analysis, and propose technical solutions to implement, monitor, and maintain long term designs that adhere to bank compliant baselines and standards. Strong technical and customer communication skills are required for this role. Candidates must be able to interact directly with all stakeholders, including project, security, compliance, user experience, engineering, architecture, operations, and governance.



Job Responsibilities:
Serves as an internal senior trusted advisor providing AI consulting services across multiple project teams, to provide advice on AI-driven customer interaction workflows using Microsoft and other vendors as needed
Assists with alternatives or feature requests where business requirements cannot be met
Leads Microsoft 365 Copilot architectures with focus on sustainability and compensating controls to ensure resiliency
Hands on design and configuration of the AI-driven customer interactions of Microsoft 365 to support evolving capabilities and services
Educates team members on the technology practices, standardization strategies, and best practices to create innovative solutions
Provide architectural support for creative solutions, ranging from experiments & Proof of Concepts to complex multi-year implementations while finding creative solutions ensuring architecture is flexible, modular, and adaptable
Brings strategic, deep understanding of AI security compliance concepts and practices with alignment to financial services standards; with proven techniques in the development and system integration
Contributes to the creation of the architecture roadmap in support of the product roadmaps, including Microsoft AI agents and automation solutions
Provides strategic technical guidance to leadership and development teams to implement best practices
Focus on process improvements contributing towards increasing operational excellence and an improved user experience
Will generate and maintain architectural design artifacts in support of governance standards, requirements, and operational excellence
Provide oversight on technical activities to function as a mentor, help with problem escalation, and communicate significant problems or issues to management



Required Qualifications
MUST HAVE: 10+ years' experience with architecture and/or engineering across Microsoft cloud services with a focus on AI


College degree in Computer Science, Technology, Engineering, or equivalent hands-on experience
10+ years' experience with architecture and/or engineering across Microsoft cloud services with a focus on AI
Expert-level knowledge of relevant AI and modeling services both cloud and on-premises, across various Microsoft technologies
Expert-level knowledge of foundational components such as Active Directory, network infrastructure/architecture(DNS/DHCP, routing, etc.), PowerShell scripting
Expert knowledge of evolving AI governance and industry
Expert knowledge of Microsoft Copilot services including Copilot chat
Experience with custom AI agents and automation solutions integrating Copilot Studio to enterprise data sources
Understanding of hybrid cloud environments and integration with on-premises infrastructure
Knowledge of security frameworks and compliance standards (e.g., GDPR, HIPAA)
Strong experience architecting and building applications to support workstreams across multiple platform tiers
Self-starter, critical thinker with proven ability to deal with granular requirements yet see things holistically and strategically
Ability to shift and pivot with changing responsibilities
Ability to work effectively both independently
Ability to work with business and technical teams to build requirements and technical artifacts
Ability to prioritize and organize effectively
Ability to learn new technology and business process as required
Ability to create architecture documents including network/data flows and test plans
Strong interpersonal skills with excellent verbal and written communication
Comfortable sharing ideas and concepts in a highly collaborative team
Have experience with ITIL foundational, methodologies, best practices, and Agile process methodologies
Exceptional organizational and analytical skills with high attention to detail, effective time management skills
Possess a personal sense of urgency and the ability to handle a fast-paced environment
English Speaking/Writing
Excellent written and verbal communication skills
Authentication mechanisms including domain authentication, OAuth/Modern Authentication, Kerberos
Experience with Microsoft 365 licensing, identity/access management, groups
Experience with Azure Entra ID and Conditional Access
Understanding of Financial Regulatory, Legal and Compliance requirements
Microsoft 365 Certified: Security Administrator Associate (or similar)
Microsoft Security Engineer Associate certification
Microsoft 365 Certified: Enterprise Administrator Expert (or similar)
Microsoft Security Operations certifications (any)
Other Cloud Certification
Other Cybersecurity certifications

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