Job Description

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Technical Project Manager do at Fiserv?
You will be responsible for bridging our Technology and Product Leaders through communication and collaboration.  You may lead a team of Program and Project Managers driving simple to complex, high priority projects or component phases of larger Application Development programs.  You are accountable for delivering projects on time, within budget, and within scope.  You will lead and coordinate cross-functional, cross-departmental and occasionally cross-company communication in the support of project completion within their portfolio.

What you will do:

• Ensure project methodologies, project delivery processes, and implementation management processes are followed.  This includes managing and driving:
  • Project Schedule
  • Risk and Issue Management
  • Scope Change Management
• Manage the project budget. This includes understanding and validating estimates, cost variance tracking, and managing project resources effectively.
• Provide Project/Program status i.e. Mission Critical Program Updates (weekly meeting) and Clarity Reporting.
• Provide clear and concise project communication - both written and verbal.
• Ensure adherence to and proper organization usage of project/program management practices in alignment with an agile methodology implementation.
• Facilitate/manage project communications and stakeholder, client, and project team expectations.
• Report on KPIs related to pipeline and execution portfolios, financials, and performance measures.
• Support Backlog & Capacity Management through the management of new project flow into development.
• Create and maintain project & capacity forecasting including allocations and variance (IRC)
• Facilitate prioritization discussions.
• Maintain Clarity (PPM tool), Version One & JIRA Management and publish appropriate reports to create transparency and add in prioritization discussions.
• Create & Maintain the Initiative, Epic, Time Tracking stories in V1 & Jira.

What you will need to have:

• Bachelor's Degree or equivalent experience; PMP and/or CSM certification preferred
• 15+ years of progressive technology portfolio and project management experience, including management of major application development projects, in a large operating environment.
• Proficient in Agile Methodology
• Proven success in delivering projects within budget and specified timeframes, while ensuring customer satisfaction
• Ability to handle multiple projects and assignments
• Meeting Management – able to effectively prepare, conduct, participate in and follow up on business meetings.
• Planning – Demonstrates the ability to identify project interdependencies and synergies; to identify alternatives; make contingency plans and develop action plans to implement successfully.
• Organizational Skills – Demonstrates the capacity to embrace change and quickly adapt to new situations, changes in direction, and altering priorities and to thrive in a fast paced dynamic environment.
• Critical Thinking – able to demonstrate critical thinking, providing options and recommendations relating to resolving issues, mitigating risks, and resolving escalated items.
• Collaboration Skills – able to actively participate (listen and facilitate) group discussion to plan execution and or problem resolution.
• Problem Solving – able to quickly identify, analytically examine impact, plan and execute effective resolution strategies through resolution.
• Risk Management – knowledge of process, tools and techniques for assessing and controlling and organization’s exposure (assets, liabilities, reputation, non-compliance, etc.)
• Organizational Savvy – knowledge of and ability to effectively navigate formal and informal communication and decision-making channels.
• Budgeting – knowledge of specific policies and practices for planning and administration of budget.
• Coaching & Mentoring – able to encourage, motivate and guide individuals and teams in learning and improving effectiveness.
• Issue Management - able to understand the scope of identified issues, the priority, resources required to resolve, properly tracks, and documents the issue and applies the correct level of follow up required to drive to completion
• Scope Management –able to take ownership to understand the full scope the project and become a custodian of any scope changes by applying critical thinking and negotiation skills.
• Leadership – Demonstrates the ability to influence others and drive effective change by taking control of difficult situations, providing clear, concise direction to team members and positively influencing others.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact  [email protected] . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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