Job Description

**Key Responsibilities:** Customer Focus: + Understand customer needs and design solutions that solve for their needs-short and long term Creative Solutioning **:** + Understand customer problems and develop new solutions that are most effective and differentiated from our competitors Strategic Client Relationship Management: + Use a strategic approach to managing customer interactions and data throughout the customer journey with a goal of higher business growth through better customer experiences Commercial Success: + Builds strong customer relationships and delivers customer-centric solutions End to End Solution Management/Delivery + Builds strong customer relationships and delivers customer-centric solutions + Lead client automation projects with a focus on strategy, enablement, and execution + Provide technical leadership during client engagements + Define automation architectures and designs that are simple and effective + Mentor and collaborate with peers to raise the bar for everyone, including yourself + Drive continuous improvement within the practice through development, collaboration, and mentorship + Contribute to the practice as a "librarian" of automation intellectual property **Keys to Success:** + You have a programmability-first mindset + You excel at thoroughly documenting and communicating ideas to a broad audience + Your attention to detail and code-craft is unparalleled + You communicate and think in a structured manner + You're comfortable engaging with clients, partners, peers, and anyone who has valuable input + You have a heart of a teacher and a passion for enabling the success of others + You have domain expertise across multiple areas such as software development, infrastructure, cloud, observability & data analytics, robotic process automation, etc. **Qualifications:** + Ability to perform concurrent tasks in complex environments under adjusting priorities + Ability to communicate and modify approach, language, and style to different audiences + Professional writing style and experience with demonstrable technical and business-related artifacts is required + Collaborative, with the ability to manage conflicting interests and deal with ambiguity. + Effective communication skills: capable of supporting presentations to convey concepts and solutions, writing effective emails, and discussing strategy with senior executives. + Strong teamwork qualities: able to gain the trust of customers and collaborate effectively within the WWT team. + Intellectually curious with a desire to understand constantly evolving technology solutions. + Proactive, collaborative, with emotional intelligence, and the capacity to learn and synthesize new information. + Adaptable, with the ability to conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities. + Self-directed, with the ability to adapt to change and competing demands. + You have extensive experience in developing and implementing IT automation within an organization. + You hold a bachelor's degree in Computer Science, Electrical Engineering, or have equivalent experience. + You have a proven track record of leading large and complex automation engagements. + You have experience in developing standards and best practices for development projects. + You are familiar with modern development tools and environments, such as Git, Visual Studio Code, Docker, and Linux/Unix. + You have experience with data serialization formats such as YAML, JSON, XML, and CSV. + You have proficiency in Python or other programming languages, and experience with Golang is a plus. + You have a solid understanding of Model Driven Programmability (NETCONF/RESTCONF/YANG) and REST APIs. + You have the foundational knowledge of public cloud computing platforms such as AWS, Azure, and GCP and private cloud computing platforms such as VMware vSphere. + You have working knowledge of one or more automation and orchestration tools and platforms, including Ansible, Terraform, Chef, Puppet, and Cisco NSO. **Preferred Locations:** AL, AK, AZ, AR, DE, FL, GA, ID, IL, IN, IA, KS, KY, LA, ME, MA, MI, MN, MS, MO, MT, NE, NH, NJ, NY, NC, ND, OK, OR, PA, SC, SD, TN, TX, UT, VA, WV, WI, WY. Other locations will be considered based on fit. The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees: + Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program + Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement + Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement + Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All! **Equal Opportunity Employer** \#LI-MP2 \#LI-REMOTE WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources. WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.

Job Tags

Holiday work, Full time, Contract work, Temporary work, Remote job, Shift work,

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