Job Description

Director of Medical Staff Services

Glenwood Springs, CO

150-200K+ Bonus + Full Benefits+ Bonus+ Signing Bonus + Paid Relocation

Position Summary:

Seeking a highly experienced and dedicated Director of Medical Staff Services to lead and oversee our Medical Staff Services department. This critical role is responsible for ensuring the efficient and compliant credentialing, privileging, and ongoing monitoring of our esteemed physicians and allied health professionals across our facility/facilities. The Director will play a vital role in maintaining the highest standards of patient safety and quality care.

Key Responsibilities:

• Provide strategic leadership and operational oversight for the Medical Staff Services department, ensuring compliance with all applicable regulatory requirements, accreditation standards (e.g., The Joint Commission), and organizational policies.
• Manage and direct all aspects of the credentialing and re-credentialing processes, including application review, primary source verification, and the development of professional practice profiles.
• Oversee the granting and renewal of clinical privileges, ensuring alignment with individual qualifications, experience, and organizational needs.
• Maintain accurate and confidential medical staff records, databases, and credentialing files.
• Serve as a key resource and point of contact for medical staff members regarding credentialing, privileging, and medical staff bylaws.
• Collaborate effectively with the Chief of Staff, Chief Medical Officer, medical staff leadership, and other departments to ensure a smooth and efficient medical staff process.
• Lead, mentor, and develop a team of [Number] Credentialing Specialists, fostering a positive and productive work environment.
• Develop, implement, and maintain policies and procedures related to medical staff services.
• Stay abreast of current trends, regulations, and best practices in medical staff services and credentialing.
• Participate in medical staff committees and meetings as required.
• Manage the department budget effectively.
• Ensure compliance with the Health Care Quality Improvement Act (HCQIA) and other relevant legislation.

Qualifications:

Minimum Required Education:

• Bachelor's degree in healthcare administration, business administration, or a related field.

Preferred Education:

• Master's degree in healthcare administration or a related field.

Required Licensure/Certification:

• Dual certification by the National Association of Medical Staff Services (NAMSS) as a Certified Professional Medical Staff Management (CPMSM) and a Certified Provider Credentialing Specialist (CPCS) .

Minimum Experience:

• A minimum of five (5) years of progressive experience in managing a credentials verification office and/or a Medical Staff Services department within a healthcare setting.

Skills and Abilities:

• In-depth knowledge of medical staff credentialing, privileging, and peer review processes.
• Strong understanding of relevant federal, state, and local regulations, as well as accreditation standards.
• Excellent leadership, management, and team-building skills.
• Exceptional organizational, time-management, and problem-solving abilities.
• Outstanding communication (written and verbal) and interpersonal skills.
• Proficiency in using credentialing software and other relevant technology.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Strong attention to detail and accuracy.

Ideal Candidate Profile:

The ideal candidate will be a highly motivated and experienced professional with a passion for supporting an independent healthcare facility and ensuring the highest standards of medical staff quality. You will be a proactive leader with a collaborative spirit, comfortable working closely with the Chief of Staff and Chief Medical Officer. You will possess a strong understanding of the unique dynamics of an independent facility and be eager to contribute to its continued success. We are looking for someone who can seamlessly integrate into our team and contribute their expertise as soon as possible.

Benefits:

We offer a comprehensive and competitive benefits package to support our employees' well-being, including:

• Health & Wellness: Medical, Dental, and Vision coverage (including eligible dependents), Employer-paid basic life coverage with buy-up options, Flexible Spending Account (FSA) for health and dependent care, Employee Assistance Program, Employee discount on Medical Services.
• Time Off: Paid Time Off (PTO), Paid Family and Medical Leave (inclusive of Colorado FAMLI), Paid Sick/Bereavement Leave under Colorado Healthy Families and Workplaces Act (HFWA), Leaves of Absence.
• Financial Well-being: Tuition Assistance, Retirement Plan 401(a), Retirement Plan 403(b) with employer matching contributions.
• Employee Perks: Employee voluntary benefits such as Discounted RFTA bus passes, discounted gym memberships, Corporate Ski passes, Free Use of Sunlight and Aspen SkiCo day passes (based on availability).
• Loan Repayment: We are a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program!

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