Hiring Customer Success Specialists - Night shift only Job at Two95 International Inc., Remote

U0pxRHh0Ujg0ekh2dGdQRGt0b2hnTFV0SUE9PQ==
  • Two95 International Inc.
  • Remote

Job Description

Position: Customer Success Specialist (CSS), Must be proficient in Mandarin and English Speaking , Writing and Reading skills

📍 Location: Georgetown, Penang (Onsite)

🕒 Working Hours: Monday to Sunday, 12:00 am – 11:00 am

(5 days per week, 8 working hours + 1 hour break)

💻 Job Type: Full-time (Rotational Shift)

💰 Salary: RM 3,000++ (Extra Allowances will be provided)

Overview:

The CSS is the main point of contact for customers using our client's food ordering app.

They handle customer inquiries, concerns, and provide information through inbound and

outbound phone calls.

Qualifications:

● Education: Bachelor's Degree, Diploma, or equivalent in any field.

● Work Experience: At least 6 months in customer support; call center experience

is advantageous but not mandatory. Fresh graduates can apply.

● Language: B2 level proficiency in English.

● Interpersonal Skills: Customer service-oriented, active listening, and ability to

handle inquiries professionally.

Technical Skills:

● Typing speed of at least 40wpm with 90% accuracy.

● Computer literate with proficiency in Microsoft Windows and Office.

Responsibilities:

● Assist customers in placing online orders.

● Provide support through phone calls.

● Process payments securely.

● Proactively support customers and maintain brand reputation.

● Identify and escalate priority issues.

● Collaborate with the team to improve customer support.

● Maintain and improve service quality

Job Tags

Remote job, Full time, Work experience placement, Shift work, Sunday,

Similar Jobs

National Health Partners

Orthopedic Hand Surgery Opportunity - 45 minutes from Downtown Chicago Job at National Health Partners

~ Full-time Opportunity to join five other well established Orthopedic Surgeons looking for another to do Hand & Wrist Surgeries. ~ Board Certified/Board Eligible required. ~ Unique work structure conducive to utilizing all your skills ~1 in 6 call rotation ~ EPIC... 

3-D Elite Cleaning Services

House/Office Cleaning Job at 3-D Elite Cleaning Services

3 D Elite Premier Cleaning Services in Kansas City, MO and the Tucson, AZ areas are looking for house/office cleaners to join our team. Our ideal candidates are attentive, motivated, and hard-working. $25-$35 per Hour Experienced House Cleaners Wanted in the Kansas... 

Jackpot Recruiting

Remotes Sales Job at Jackpot Recruiting

 ...new challenge, this opportunity allows you to earn based on your work ethic, develop leadership skills, and grow alongside a supportive...  ...for someone with strong dedication and discipline. Working from home isnt easyits for someone who understands time management and how... 

CARIN Alliance

Helicopter Pilot Job at CARIN Alliance

Seeking experienced pilots for VFR EC130 air medical flights in Springfield, IL, offering a $25,000 stipend and $15,000 sign-on bonus. Operate aircraft safely, ensuring airworthiness and compliance with FAR, AIM, and GOM. Perform pre-flight checks, complete documentation... 

Columbia Healthcare

Gastroenterology NP or PA needed in Columbus, GA Job at Columbia Healthcare

 ...stable follow-up visits and acute office appointments Assist GI physicians with procedures as needed Electronic Medical Record: Cerner Inpatient services supported by a Hospitalist team Compensation & Benefits: Sign-On Bonus Relocation Assistance...