Job Description
The Riverside University Health System (RUHS) Language & Cultural Services is seeking a Per Diem - Medical Interpreter/Translator (MIT) fluent in both Spanish and English with advanced customer service and interpersonal skills.
This position is a 40 hour per week position as part of a regular schedule. Under general supervision, provides interpretation and translation services in a medical setting for the Riverside University Health System (RUHS); serves as a patient advocate as needed; performs other related duties as required.
The Medical Interpreter/Translator - Per Diem reports to an appropriate supervisory or manager level position. Incumbents facilitate communication between limited English proficiency (LEP) and non-English proficient patients and their family members with medical personnel or other ancillary staff and services. In addition, incumbents translate a variety of forms, documents, pamphlets, brochures, and miscellaneous correspondence for the department.
Incumbents in the Medical Interpreter/Translator - Per Diem classification are not eligible for bilingual compensation. Per Diem personnel are distinguished from regular employees in that they receive additional compensation in lieu of County fringe benefits and work assignments may be on a flexible work hour schedule.
Other essential duties include but are not limited to the following: Medical Interpreter-Translators (MITs) provide crucial language interpretation and translation services both in-person and virtually for Non-English Proficient (NEP) or Limited English Proficient (LEP) patients and their families, hospital staff and clinical and emergency departments. They work as a team to meet the increasing demand of language access services, must be able to use an electronic health record through a mobile device or computer to log all activity, have a keen understanding of cultural differences through cultural awareness. Must be able to effortlessly communicate through MS Teams (Training for all technical aspects of this position will be provided).
The most competitive candidates will have the following experience/education: - National Certification though NBCI or CCHI or a state governmental organization is desired but not a requirement.
- Experience in healthcare interpreting is preferred over legal, business, or diplomatic interpreting but any professional interpreting is welcome.
- Knowledge or familiarity with the protocols and interpreting standards of practice set forth by the NCIHC are highly desired.
Please note the following: - Healthcare experience would only be considered if the candidate worked in healthcare in a bilingual capacity helping patients and providers with communication. Remote healthcare interpreting experience is welcome.
- Personal interpreting for family members is not considered professional interpreting experience.
Schedule: Will be discussed during the interview. Tentative 5/40 8am to 4:30pm
Work Address: 26520 Cactus Avenue, Moreno Valley CA. 92555
A current valid CA Driver's License is required. Expected driving would be less than 50 miles per year. Testing: Competitive candidates may be tested by the department on their medical interpreting skills Meet the Team!
Oral interpretation of medical information from English to the patients target language and vice versa.
• Interpret complicated medical procedures, medical diagnoses, treatment options, and doctors' instructions regarding follow-up treatment and medical care required after hospitalization to non-English or limited English-speaking patients, their families and others on the need-to-know basis.
• Interpret patients' physical histories and symptoms of disorder; interpret to obtain informed consent to treatment from patient, next of kin or legal guardian.
• Explain hospital policies, procedures and protocols to patients and families; may assist in providing general information to the public.
• Perform a variety of translation services of health-related documents pertaining to patient information history, technical documents for teaching and/or marketing information related to patient care.
• Perform peer review of internal translations as a part of the translation quality control process.
Education: Graduation from high school, possession of a Certificate of Proficiency issued by the California State Board of Education, or attainment of a satisfactory score on a G.E.D. test.
Completion of a course in medical terminology of at least 3 semester units or 4.5 quarter units obtained from an accredited college, university, or program. (Six months as a certified nursing assistant, medical record clerk, medical assistant or similar position which provides knowledge of medical terminology may be substituted for the required course.)
Completion of a 40-hour interpreter training course designed to teach medical interpreting standards of practice and code of ethics.
Other Requirements
License/Certification: Possession of a valid California Driver's License is required.
Certification: National Board of Certification for Medical Interpreters (NBCMI), Certification Commission for Healthcare Interpreters (CCHI) or certification from the State of California as an interpreter is highly desired.
Knowledge of: Principles of English and foreign language grammar, spelling and punctuation; foreign cultures; healthcare belief systems and their impact on patients' healthcare decisions and communication; commonly and vernacularly used medical terminology.
Ability to: Speak, read and write in English and one or more foreign languages; accurately and fluently interpret and translate from a foreign language into English clearly, confidently and vice versa to all interested parties; establish and maintain effective relationships with patients, their families, physicians, nurses, and fellow workers; work effectively with empathy and keep a calm demeanor with the very ill, injured and emotionally stressed; perform documentation, logging, texting, chatting, and other electronic communication using a mobile device, electronic tablet or computer; understand basic computer functions.
Per Diem Benefits and Rates: - Compensation in lieu of County fringe benefits
- 5 Paid Sick Days
- Eligible to purchase Medical Benefits
- Eligible to apply for County only and department only job postings
- Eligible to enroll in the County Rideshare Program
- Temporary employees participate in the 401(a) Temporary and Part-Time Employees' Retirement Plan and are required to contribute 3.75% of salary to the pension plan. The County contributes a matching amount. A list of benefits for employees on assignment through the Temporary Assignment Program (TAP) is available here .
For specific questions regarding this position, contact Anay Sanchez at
[email protected] BASED ON THE NUMBER OF APPLICATIONS RECEIVED, THIS POSTING MAY CLOSE WITHOUT NOTICE.
Job Tags
Permanent employment, Temporary work, Part time, Remote job, Flexible hours,